In light of the COVID-19 outbreak we are scaling up our Good Neighbours volunteering project to help address the needs of our local communities across North Tyneside. The Good Neighbours project recruits, trains and supports volunteers to carry out a variety of practical tasks commonly associated with those carried out by a 'good neighbour'. We believe that Good Neighbours can help connect communities and reduce social isolation in North Tyneside, we train and support all of our volunteers to ensure that they are confident to carry out neighbourly tasks for vulnerable residents.

Working in partnership with North Tyneside Council's COVID19 response Hub 0345 2000 101 ; our team of trained and compassionate volunteers can support local residents with :

CLICK AND COLLECT Collection and delivery of a Click and Collect order from a supermarket. Residents would share their order number with VODA who would then organise a volunteer to collect and deliver the shopping.

CUSTOM SHOPPING Custom shop where the resident would provide VODA with their shopping list (essentials only ) VODA would identify a volunteer and then ask the resident to make payment to NT Council over the telephone. Referrals should only be made once the resident does not have enough food to last them more than three days. If someone is unable to pay for their shopping a referral will be made to the Gateway Team (by NTC call centre) who will consider a referral to the Foodbank.

PRESCRIPTION COLLECTION We can offer to collect prescriptions for people who are self-isolating if their pharmacy/GP Surgery is unable to deliver.

ACTIVITY PACKS Our team of volunteers have been creating activity packs to help keep people mentally well, ranging from craft activities, quizzes, puzzle books and social action projects, we generally have something for everyone.

GAS AND ELECTRIC We can offer to top-up residents' gas and electric pre-payment cards if they have the means to pay by cash or over the telephone to NT Council. Volunteers will collect the card and top it up at a local shop.

FOOD PARCEL DELIVERY Delivery of a free special diet food pack for people on the NHS List (gluten free, milk free, vegan, etc).

VODA supports the campaign to End Loneliness in North Tyneside Follow the campaign on social media on twitter using @SignNorthTyne #endlonelinessinnorthtyneside