Volunteering Opportunities available working from home across all regions within the Northumberland and Tyne and Wear area.

Volunteering will give you an opportunity to:

• Ensure victims receive the highest level of service on their journey through the criminal justice system • Build your confidence • Develop new or existing skills • Work with other professionals and other agencies • Work with a broad cross section of society • Be part of the victim’s cope and recovery plan • Meet new people.

Victims First Volunteer Advocate

• As a Victims First Northumbria volunteer you will: • Provide support via telephone and have face to face engagement with victims of crime – in their own home or in an agreed location. • Be a listening ear and provide emotional support and care, based on the individual needs of victims. • Liaise with our Victims First Coordinators to ensure the right support services are in place and provide updates regarding information shared, support provided and outcomes achieved. • Provide support that may range from a one-off contact to support through the whole criminal justice system and beyond. • Develop your knowledge of local and national services, utilising and contributing new organisations to the Victims First directory of services where appropriate. • Carry out your role with a non-judgemental attitude, upholding the Victims First Equality, Diversity and Inclusion policy.

How much time do I need to contribute? We ask volunteers to contribute a minimum of 4 hours per week for at least 6-12 months after training due to the nature of our work

Do I need to volunteer on specific days or can volunteering be flexible around my lifestyle/commitments? You can fit your volunteer hours in during your week in a way that works for you as long as you manage the victim’s expectations.

Do you reimburse travel expenses? We reimburse out of pocket expenses but this does not include the costs you may incur to attend an interview.

I don’t have any experience supporting victims or knowledge of this area, can I still apply? Yes, we provide full training to all volunteers.

What happens if I can’t attend the core training? All volunteers must attend and complete the core training before they can actively volunteer, we can offer catch up sessions in exceptional circumstances.

Do I need a DBS or vetting check? Yes, you will require these checks to volunteer for us.

Will I meet victims face to face? Yes, you will provide support face to face and via phone calls.

Am I required to come into the office? You will be required to come to our office for your interview, training, supervisions and volunteer events. Most of your work will be at home or in your local community.


The following events are scheduled as part of this service:

Event TitleStart dateEnd date
"Deposit Your Closet" Clothing Donation Drive25/07/18 11:0131/12/19 00:00