Loneliness is a growing problem for older people. Over 1 million older people say they always or often feel lonely. Good company and conversation is enjoyable and important for our wellbeing. A regular telephone call or visit from one of Independent Age’s friendly volunteers can make all the difference. It provides the chance to have a regular chat with someone friendly and trustworthy. Our volunteers are people who enjoy listening, talking and getting to know people. They are trained by Independent Age and have the checks you would expect. Some people receive regular phone calls and some receive visits at home.

The first step is for the older person or representative to call Independent Age. We will discuss your needs and preferences, and then together we will work out what would work best for you. If you would like to find out more about our Face to Face friendship services on Tyneside or for volunteering opportunities, please call Harriet or Kay at the Newcastle Office 0191 7314000 or email:

We are also happy to promote our work to local community groups and professionals. Independent Age is a national Charity founded over 150 years ago – we’re independent so older people can be. Information & Advice Helpline: 0800 319 6789

Please note our address is: Suite 4, Grainger Suite Dobson House Regent Centre, Gosforth Newcastle Upon Tyne Tyne and Wear England NE3 3PF