PALS is for patients, their families and carers of all ages providing information and advice about all NHS services and help to sort out any problems or concerns quickly and informally.

  • appointments

  • what to expect in an appointment

  • where to get more information

  • who to talk to and where to get help

  • help with an interpreter

  • coming out of hospital

  • support when someone dies

  • how to make an NHS complaint and where to get support

We also help guide you through the different services available from the NHS including:

  • hospitals

  • doctors

  • dentists

  • ambulance

  • chemists

  • opticians

  • clinics

You can contact us by telephone, by email, by text on 07815500015 and you can write to us at freepost at Freepost PALS

This information is available in other languages and formats on request, please contact us using the details above.