Care and Connect


Due to the ongoing pandemic there will be many services listed in the SIGN directory that are either not able to run or are restricted Please see our new COVID-19 Support category for providers and services still offering assistance. In other cases please contact the providers directly and they can advise you further.

we provide advice and information and support in relation to:-

  • The social care system;

  • Managing your home;

  • Access to work or volunteering; and

  • Access to community groups, clubs, services, events and organisations

We can support you to find the right activity, group or service that will meet your needs.

We can also offer you support to attend groups should you want this. We work with residents to develop groups and often hold community events to bring people together.

Care and Connect Sessions

Care and Connect are based at Wallsend Customer First Centre and are open:-

Monday, Tuesday, Thursday and Friday from 10.00 am to 1.00 pm

Care and connect is closed on Wednesdays

Community based drop in sessions are available at:-

  • John Willie Sams Thursdays 10.00 am to 12.00 pm

  • Battle Hill Library on 3rd Tuesday of Every Month 2.00 pm to 3.30 pm

  • White Swan Centre 2nd Tuesday of every month 2.00 pm to 3.30 pm

  • Whitley Bay customer first centre Tuesday 10.00 am to 12.00 pm

  • North Shields Library Thursday 2.00 pm to 4.00 pm

Come along to our drop in sessions there is no need to book

Please note The services you find listed under Care and Connect in the SIGN directory are not directly delivered by Care and Connect, but are run and managed by the individual organisations and groups listed. Care and Connect aims to identify services that reduce Isolation, maintain and improve health and encourage community access.

Some of the services listed by us may use the Care and Connect address in their details.

End Loneliness

Care and Connect supports the campaign to End Loneliness in North Tyneside

Follow the campaign on social media on twitter using @SignNorthTyne #endlonelinessinnorthtyneside