ID Support is a domiciliary care agency, established in 2003, which specialises in working with adults and children who have one or more of the following: learning disabilities, physical disabilities, sensory impairment, ASC (Autistic Spectrum Condition). We have a wealth of experience working with adults and children with the above conditions.

Recently inspected by CQC we received a ‘Good’ rating in all 5 categories and were accredited by CHAS (Contractors Health and Safety) in May 2017.

We support clients within their own homes maintaining their own tenancies (Supported Living). We also provide enablement / floating support to clients who require minimal support to access the community.

The services we provide, to adults and young people, are highly individualised and promote the independence of the clients being supported. The outcomes identified within clients’ care plans form the foundation on which to build skills. If clients wish a Person Centred Plan is drawn up with them when they start using ID Support services. Using Person Centred Planning and Approaches to determine clients’ aspirations for the future we are able to identify their pathway for the future. This is reviewed annually to ensure the plans are still relevant.

ID Support initiates the use of Development Plans to identify areas within clients’ support plans which could enable them to progress towards independence. This may involve daily living skills as well as more specialised competencies. The strategies used with Development Plans include Active Support, thereby reducing the clients’ risk of being de-skilled, within a ‘Hotel Model’ service.

We enable clients to actively participate in their communities including supporting them with employment or education opportunities and accessing leisure activities. We have provided jobs coaching services, supporting clients to complete application forms and prepare for interviews. Coaching involves appearance, correct clothing, practising interview techniques and responses to questions, travel training etc. Once successful at getting the job, support is given to the client to enable them to become competent in the required tasks. Support is withdrawn at the pace appropriate to the clients’ needs.

We support children, in the community, to enable social involvement and inclusion as well as to provide respite for families. These services are for a minimum of four hours.

ID Support aims to:-

  • Develop, enhance and maintain the quality of life of clients

  • Embrace equality and value difference

  • Work in partnership with others, including families and professionals

  • Be open and honest

  • Adopt a ‘can do’ culture

  • Listen to what clients say and act on it

  • Work in a flexible manner, to maximise the potential of Individual Service Funding (ISF)

Our services include:-

  • Supporting people to access community facilities which may include leisure, employment and education.

  • Supporting clients to live in their own homes with twenty four hour support where necessary, including waking night or sleep over support, with minimum restrictions on their choices and activities

  • Working in partnership with other support organisations

  • Tailoring a package of care, tailored to meet individual client’s needs

  • Building around the skills and abilities of clients and promoting the goal of empowering individuals to achieve their full potential.

• Consulting with clients, and their families, maintaining confidentiality as appropriate

• Following Mental Capacity Legislation, ensuring Best Interest decisions are made when necessary.


This provider offers the following services:

Supported Living (IDSupport)

Service locations